Getting started10 articlesWhich Devices can be activated Instantly?Can I bring my current Phone Number?When will my plan be activated?Show all
General10 articlesI did not receive a verification code by email.How many lines can I activate under my account?Where can I check my network coverage?Show all
Plans3 articlesWhat is included in both plans?What happens after I use 5GB of data?How do I cancel my services or a plan on my account?Show all
Billing & Payments10 articlesWhat kind of credit cards do you accept?Can you explain the items on my bill?When will I be billed?Show all
SIMs & Devices15 articlesI lost my SIM cardWhat is an eSIM?How do I find my Tesix Wireless phone number?Show all
Account Management3 articlesHow do I change my email on my account?How do I change my address on my account?How do I Top Up my Tesix Wireless Network Account?Show all
Troubleshooting3 articlesMy service isn’t working – how can I resolve this?How do I factory reset my device?Why Your Phone Uses Data on Wi-Fi (And How to Fix It).Show all